Category: |
Customer Service |
Minimum Qualification: |
Diploma |
Job Nature: |
Permanent |
Nationality: |
Singaporean/PR |
Posted On: |
23-October-2009 |
Job Description: |
- Manage the Clients’ portfolio
- Ensure smooth running of the call centers for inbound and outbound campaigns
- Lead , manage and motivate call center agents and team leaders in the attainment of set KPIs and service levels
- Provide guidance to achieve best practice approach
- Involve in call center planning, staffing, budgeting and staff development
- Possess good leadership abilities and good coaching abilities
|
Apply By: |
Write to / walk in => 745 Toa Payoh Lorong 5
Send email to => 
Send fax to => 65-65111828
Call => 65111800 |
